The Délįnę Got’ine Governments Department of Beneficiaries is now accepting applications for the Director Beneficiary Services. Reporting to the Chair of the Dene Gha Gok’e rehkwi (DGGR or Beneficiary Board) and the Chief Executive Officer (CEO). The Director of Beneficiaries Services supervise the staff of the Beneficiaries Services Department and is responsible for overseeing the programs and services for Beneficiaries, including the distribution of financial returns (benefits) derived from the Sahtu Trust Agreement, Land and Business assets, as well as Beneficiary and DSO-related external relations and communicating DGG programs and services to all Beneficiaries.
Through regular consultation with the CEO and the DGGR members, the Director of Beneficiary Services acts as the senior staff person of the DGGR in service of implementing the Land Claim. The Director Institutes Beneficiary programming that meets the needs of the Beneficiaries and is in accordance with the Land Claim. The Director ensures that Beneficiary Service functions are responsive to Deline Land Claim beneficiaries.
The Director is responsible for managing and supporting Beneficiaries Services staff, and to oversee the implementation of member enrollment and the citizenship register, communications with the Sahtu Secretariat, beneficiary services such as scholarships/bursaries, identifying and preparing employment positions for students and supporting community programming by providing donations to initiatives that support the cultural and heritage of our people. The Director receives all information on initiatives related to the implementation of the Land Claim and monitors and assigns Beneficiary Services and lands staff with land claim-related responsibilities and, may in consultation with the COO, assign other DGG staff with land claim-related responsibilities. The Director is responsible for internal and external Beneficiaries Services communications in accordance with the DGG Communications Plan.
This position requires a comprehensive knowledge of community programming and benefits administration, particularly in the areas which are under the incumbent’s direction: vital statistics, public services, scholarships, funding of community programming supporting heritage and culture, membership services, intergovernmental affairs, communications for both internal and external audiences and information technology. It also requires experience in the management of many diversified and autonomous programs, services and functions. Strong communication and managerial skills are required. The incumbent must be familiar with heritage, culture and linguistic of the Délı̨nę people and understand the Sahtu Trust and how it funds the Beneficiaries Directorate as well as understanding of the Délı̨nę Got’ine Government.
Knowledge of corporate filing requirements, general accounting practices as they relate to administration and relevant administration policy and procedures is required.
This knowledge is normally gained through graduation from a recognized university program in a related field, a business, communications or leadership designation and a minimum of five (5) years of experience in the human resource management of an organization or a senior management position.
The incumbent must also demonstrate the ability to excel at public relations and customer service to best serve the beneficiaries and general public. Proven competency in conflict resolution and the ability to deal with people in difficult situations is a must. Attention to detail, to work independently, exceptional organizational skills including the ability to deal with several priorities at the same time and computer skills including the ability to operate computerized spreadsheet and word-processing programs at a highly proficient level is a necessity. Errors in judgment can result in serious problems of a current and/or long-term nature for the Government and its elected officials. This position is a key member of the Government’s senior management team in which the incumbent makes recommendations to the Chief Operating Officer.