Ron's Auto Service
Published
August 25, 2020
Location
Yellowknife, Canada
Category
Sales  
Job Type
Compensation
$20-$25/hour based on qualifications
Department
Rental
Territory
Northwest Territories

Description

Reporting primarily to the Rental Supervisor the Rental Coordinator organizes and administers the rental fleet to customers, including coordinating delivery, setting up rental contracts, following up with billing and payment methods. Diagnoses problems and takes note of damages and determines repairs as needed. Demonstrates continuous effort to improve operations, decrease turnaround times, and streamline the work processes. May be called upon to operate other equipment or engage in activities as the Rental Supervisor sees fit. Expectations are that you are professional at all times and strive to work in a safe environment.

Interested applicants can send their resume and cover letter to:

hr@ronsauto.ca

Duties

Reporting to the Rental Supervisor, you will be responsible for:

1. Process rental business in a timely manner to ensure positive customer experience

  • Coordinate necessary paperwork to get the rental in motion
  • Coordinate activity with the appropriate yard person/ delivery driver
  • Arrange transport if necessary
  • Communicate status of rental with customer and assigned sales representative

2. Grow the rental business through the proper handling of customers

  • Utilize phone log (notes), prospect lists and other customer information to promote sales growth
  • Process orders in a timely manner
  • Notify managers of rental activity each day
  • Coordinate rental readiness with the yard person to maximize availability
  • Perform periodic yard walks/inventories of assigned branches
  • Coordinate rental billing to ensure customer satisfaction

3. Assists and serves as back up to other departments

  • Other duties as assigned
  • Attend sales, staff and safety meetings;
  • Completion of continuing education
  • May be required to take a course or travel after hours

4. Safety

  • Maintain a clean and safe work area and care for shop tools and equipment
  • Clean tools and lock boxes at the end of the day
  • Follow all safety rules and regulations in performing work assignments
  • Make recommendations to make the workplace safer
  • Attend the weekly safety meetings and actively participate when possible

5. Training

  • Maintain up to date technical, safety and distributor training as required by the company.

Qualifications

  • Minimum of Grade 12 or equivalent; post-secondary diploma is an asset;
  • Completion of a 2-4 year program or Red Seal endorsement an asset;
  • Minimum of two years’ experience in the customer service/retail industry/construction, preferably in the rental industry;
  • Able to negotiate and close deals;
  • Able to read and understand contracts
  • Proficient with common computer applications
  • Strong interpersonal, verbal, written and communication skills;
  • Thrives in a fast paced environment with strict deadlines;
  • Able to lift and carry 50lbs;
  • Must have a valid driver’s abstract
  • Must provide drivers abstract upon hire

Company Info

Ron’s Equipment and Industrial Supplies is a fast growing company that provides industrial supply, sales, service, and rental of large and small equipment across the Northwest Territories and Nunavut with annual sales of $10M. The business carries in excess of 200 product lines and several equipment dealerships.

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