YB Services is currently hiring for position of Service Advisor. This is a full-time position and a fantastic opportunity for someone looking for a challenging role in the heavy equipment industry.
- Organize and coordinate all work to be completed in shop and field.
- Improve customer service experience, develop customer relationships, and facilitate growth.
- Take ownership of customer issues and follow up through to resolution.
- Work with management to build consistency in service department.
- Oversee technicians and verify jobs are completed in a timely manner.
- Implement and maintain best practices and processes.
- Control resources and utilize assets to deliver bottom line results.
- Strong written and oral communication skills
- Ability to use Microsoft Word and Excel
- Class 5 with clean abstract