YB Services has a full time permanent position available For the position of Service & Warranty administrator. Work hours are 8:00am-5:00pm Monday to Friday with possibility of overtime during the winter months.YB Services is located in Yellowknife Northwest Territories. qualifications. YB Services is a full service Cummins dealer and Associated dealer of Diamond International trucks. We also provide parts and services to all heavy duty trucks both on and off road.
- Motivated and well organized
- Adhere to the companies safety procedures and policies
- Must be customer focused with excellent verbal and written communication skills
- Prepare service shop quotes, open and close customer invoices and labour hours
- Processing of all warranty work orders
- Help in parts department when and if needed
- Schedule daily shop activities in conjunction with the shop supervisor and control shop workflow in his absence
- Create customer invoices and help receive vendor invoicing
- communicate with customers regarding ongoing repairs
- Must be a team player
- Quoting jobs for customers as needed
- Grade 12 or GED
- Automotive or heavy duty related experience
- Excellent computer skills including knowledge of Microsoft office suite, email and other associated programs
- Experience with Vision software is an asset
- Experience with parts handling and parts inventory would be an asset
- Cummins warranty procedures and understanding would be an asset
- Experience with ARI system would be an asset
At YB Services we are always one step ahead of the game and blend key components with our industry to keep our customers safe and satisfied. We have a diverse range of equipment and services. We are a proud associate dealer for Diamond International Trucks and are a Cummins certified dealer. We have factory trained staff for all products we service making sure our customers are up and running in no time.
We offer an apprenticeship program to those wanting to learn the trade, as well as work with the high schools in supporting the SNAP program (Schools North Apprenticeship Program). SNAP is a work experience program for NWT high school students, providing students who are interested in skilled trades with a way to gain valuable work experience well still attending high school.
YB Services truly has every one of your Heavy Truck and Equipment needs covered. The only question left now is how we can best serve you. To take advantage of any one of our services be sure to contact us today, or stop by the shop and see us in person.
We provide 24 Hours/Day & 7 Days/Week on call services.
We look forward to seeing you soon.
From all of us at YB Services