The Ticketing Manager is responsible for all back-of-house and front-of-house ticket service needs including managing the front gate, all ticketing sales from start to finish, working with our ticketing provider as needed and managing ticketing and sales inventories.

• Manage and operate the Folk On The Rocks (FOTR) Point of Sales system and Eventbrite ticketing system;
• Manage guest lists and compensated tickets;
• Manage and track all ticket sales;
• Manage ordering and organization of wristbands and coordinate with marketing and production teams for onsite identification needs;
• Coordinate identification security plan with Production Manager and Security Teams;
• Coordinate and manage the Ticketing Volunteer Team;
• Organize the onsite ticketing process;
• Ensure the safety and security of the ticketing area; and
• Greet festival attendees in a warm and friendly manner.

Applicants should have strong organizational, math, and people skills. Experience in events, sales and customer service is preferable.

Please email your resume and cover letter to carly@folkontherocks.com by 5:00pm, on April 12, 2024.